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Returns

Flow Online Order Exchange Policy

All returned items will be provided with a Store Credit 

We will gladly accept a return/exchange of full price itemsin their original condition. Merchandise must not have been worn, washed or altered; and must have original tags attached accompanied by the original receipt.  

All exchange requests must be made within 7 days of item delivery date.

If you would like to exchange an item, please email us at info@flowbynicole.com

Please include the item name, and/or description of the item(s) you wish to exchange. Return Shipping is NOT included.  Please allow up to 72 hours for processing.

FLOW is not liable for any exchanges made without an Exchange Authorization.

Please be advised that Non-Domestic /International orders are non-refundable

SALE merchandise, pierced earrings, undergarments and swimwear are FINAL sale.

In Store Purchase Exchange Policy

All purchases made in store can be exchanged within 7 days.  All purchases must be returned in their original condition. Merchandise must not have been worn, washed or altered; and must have original tags attached accompanied by the original receipt.  Exchange Only. No Refunds. 

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