Welcome to FLOW by Nicole. By accessing our website and purchasing from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before completing your purchase.
By checking the box at checkout, you acknowledge that you have read, understood, and agree to these Terms & Conditions, including our Returns Policy and Shipping Policy.
This website is owned and operated by FLOW by Nicole. All content, images, products, and branding are the property of FLOW by Nicole and may not be used, reproduced, or distributed without prior written consent.
We strive to ensure that all product descriptions, pricing, and availability are accurate. However, errors may occur. FLOW by Nicole reserves the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Payment must be received in full at the time of purchase. FLOW by Nicole accepts major credit cards and other payment methods available at checkout.
Processing Time: Orders are processed within [insert timeframe, e.g., 2–4 business days] unless otherwise noted.
Domestic Shipping (Canada): Canadian orders are not subject to additional duties or taxes beyond what is displayed at checkout, as FLOW by Nicole is a Canadian company.
International Shipping:
ALL TAXES AND DUTIES ARE BILLED DIRECTLY TO THE CUSTOMER.
Customers are responsible for paying all import duties, customs fees, and local taxes imposed by the destination country.
ORDERS REFUSED ON DELIVERY DUE TO UNPAID DUTIES OR TAXES WILL NOT BE REFUNDED.
Delivery Issues: FLOW by Nicole is not responsible for delays caused by carriers, customs clearance, or circumstances beyond our control.
For more details, please refer to the full Shipping Policy page on our website.
Eligibility: Returns are only accepted for eligible items within 7 days] of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
Exclusions: Sale items, accessories, fragrances, and all international orders are final sale and cannot be returned.
Taxes & Duties on Returns: Any duties or taxes paid on international orders are non-refundable. ORDERS REFUSED ON DELIVERY DUE TO UNPAID DUTIES OR TAXES ARE NOT ELIGIBLE FOR A REFUND.
Process: Customers are responsible for return shipping costs. To initiate a return, please contact us at info@flowbynicole with your order number and reason for return.
Refunds: Approved returns will be refunded to the original payment method, minus any shipping charges. FLOW by Nicole reserves the right to refuse any return that does not meet the stated conditions.
For complete details, please refer to the Returns Policy page on our website.
All international orders including order to the United States are FINAL SALE and cannot be returned or refunded.
ALL TAXES AND DUTIES ARE BILLED DIRECTLY TO THE CUSTOMER. ORDERS REFUSED ON DELIVERY WILL NOT BE REFUNDED.
FLOW by Nicole shall not be liable for any damages resulting from the use of our website, delays in shipping, or product performance beyond what is reasonably foreseeable.
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
FLOW by Nicole reserves the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the most current version of these Terms & Conditions.
For questions about these Terms & Conditions, Returns, or Shipping, please contact us at:
Email: Info@flowbynicole.com
✅ Customer Agreement: By completing a purchase and checking the box at checkout, you acknowledge that you have read, understood, and agree to FLOW by Nicole’s Terms & Conditions, including the Returns Policy and Shipping Policy.
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